I was thinking about the major players in the courier industry today. How they do the little niggling things like ring the doorbell for 1 minute on a Saturday morning delivery. That made me wonder what else they do wrong
- They don’t re-deliver. You go out, miss delivery and they leave a card to collect from the depot thats 30 miles away and you cannot get it for another week…
- They tell you any time between 9 and 5pm for delivery, and you wait and wait and wait… you call the depot at 5pm and ask about the delivery only to be told, they couldn’t find you.
- The courier arrives three hours late for the collection, offers no reason or apology for wasting your time
- The courier decides it’s acceptable to throw items in and out of the van
- The courier doesn’t use safer, greening driving techniques and pulls away in a cloud of black exhaust fumes..
Top 5 things other parcel couriers do wrong…
Here at Arrow Light Haulage your local Essex and Kent courier, we take excellent care of your goods that we deliver, we treat them like the’re our own.
We give you fast, accurate collection times. When you use our dedicated / epress same day services you will get an accurate time for delivery. We don’t leave your goods on the doorstep if you are unable to bring it in yourself (although we are not obligated to). For an all round better, faster, greener, effective courier service just give us a call on 0844 884 3331.
Sarah
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