Friday, 25 July 2008

Kerbside to Kerbside delivery - what exactly does it mean?

I found this fascinating quote today:
As a customer it means your goods are not delivered to your doorstep, but onto the kerbside. The driver is under no obligation to help you move it through the garden gates or even through your doorway. This can leave you feeling pretty miffed off at the delivery company and the company where you bought your sofa, Aga or fridge freezer.The Essex courier and parcel delivery company, Jul 2008You can read the whole article at the Arrow Light Haulage blog.
This got me thinking, how do people on their own manage? How do the elderly manage?

With our courier services we offer two man team and help move the item you have bought into your home or desired location.

Once our drivers cross the threshhold of your house, they are no longer insured, and once the goods are unloaded from the vehicle they are no longer insured ( this works for all couriers). So, if everyone in the chain is prepared to be flexible, we can happily deliver your items.

We also deliver at a time that is convenient to you.

Regards

Sarah

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