5 things you need for an accurate courier quote

When you need a quote from a same day courier, there are some things you will need to know before they answer the phone!

1. What is the item to be transported?
2. How heavy is it?
3. What are it’s dimensions?
4. Collection Postcode
5. Delivery Postcode

Often we get calls saying “how much for delivery” but prices are worked out on the type of goods and services required. If you know the above 5 things, you will get your quote quicker.

Sarah

Same day courier delivery company

The difference in courier services, explained

There are a few types of couriers / courier services and they are easily confused.

First we have the most common type which are the parcel couriers or carriers. They take parcels and packages up to 25kgs in weight and when they are sorted (usually at a central depot) they are then multi- ped to their destination. Prices range from £ 5 upwards and delivery is done overnight, 48 hours, 2-3 days or another length of time that you specify.

Most people when they call a courier they assume that they are the parcel carriers, they are getting a low cost but high volume service. Breakages are not uncommon.

Check before you call.

Then we have Same day couriers or Express couriers who work with urgent consignments that have to be delivered right NOW! These are more expensive because they are ad hoc and a specialist service in some cases. Arrow Light Haulage specialises in same day courier work with vehicles up to 7.5 tonnes. Breakages, well so far we have had 100% success in 7 years of trading. We are very lucky.

Confusing the two types of courier service may mean your parcel is dispatched same day but costs you 4 times the price! Check which service you require and if you are not sure, then call for advice.

Sarah
0800 917 6084 (calls are free)
Courier Services in the UK

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Delivering to Deadlines in Thurrock

When something is urgent and has to get there to a deadline, the best option is to use a same day courier service but what exactly does that entail?

A same day courier uses a dedicated vehicle to collect your goods and then goes straight to the delivery destination. Now here's the tricky part, some people say they do same day but actually co load your cargo with another customers cargo. Nothing wrong with that until you have something smash because its fragile and should not be transported with anything else. Oh yes, and you will still pay premium price...

When booking make sure you specify that goods cannot be co-loaded and if they can and they are non urgent, tell that to your courier too. Of course when you book an express or same day courier, you are booking a premium service and the price reflects that level of service and urgency.

We are happy to collect and deliver same day urgent goods in the Thurrock area, to all over the UK. We don't co load and we don't miss a deadline. Priceless really ;-)

regards Kev
07816 528421

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IT equipment movements, a modern day fairy tale? or is it!

Moving IT Equipment, servers and the like....

Once upon a time, Byte and Bit Server manufacturers needed to have one of their servers delivered to a customer. They had decided wisely that a courier should deliver the server units, as with the credit crunch and economic downturn, they would save money by no longer having their own delivery vans and drivers. They were saving a small fortune until they employed Breakit & Bashit couriers, the cheapest company in town.

They rubbed their hands with glee, they were certainly going to save money here! They called B&B in, and they had the wrong size vehicle booked, the booking clerk didn’t take the correct details, not to worry, they will send a new correctly sized vehicle. They did 4 hours later, but that was ok, they would still just get it to their important new customer on time.

The server had to be laid down, and the van didn’t have carpet on the floor, so it had to be pushed onto the van carefully or the outer casing of the unit would get damaged through the packaging. B&B also had some furniture on the van and shoddily wrapped pallet of ball bearings.
The driver didn’t seem to bothered about this, so Byte and Bit and didn’t worry after all, they were in the hands of the professionals.

The driver took the paperwork and set off on his journey. On the M25 he did a lot of violent braking and fast accelerating, and the pallet of ball bearings burst through the poor packaging and spilled all over the interior of the van.

After the customer had waited 2 hours past their business closing time, the delivery was finally made, and the server delivered just to the kerbside. The client of Byte and Bit wasn’t very happy, and didn’t have a good impression of Byte and Bit.

They installed their server, but it didn’t work, several ball bearings had got into the casing. Engineers had to be sent at Byte and Bits expense, and then a replacement unit was delivered.

This is a fairy tale right? Sadly no, only the names have been changed to protect the not so innocent!

By using Arrow Light Haulage to deliver their server units Byte and But wouldn’t have been late, they wouldn’t have created the wrong impression and they wouldn’t have had to redeliver a perfect item to their customer to replace the damaged server.

You get what you pay for when it comes to delivering your goods, and if you want to create the right impression then you need to use the right courier from the start.

Just give a call to discuss your delivery needs on 07816 528421, we will even wrap and pack for you as part of our premium services.

Make sure your deliveries end with ‘happily ever after’ by using the Essex based courier company that delivers safely, nationwide

Kevin Arrow

Kent Couriers collecting locally, delivering nationally

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